Returns & Exchanges
At The Turntable Store, we want you to enjoy every beat, which is why we offer a 30-day satisfaction guarantee on all high-fidelity audio equipment. If your new gear isn't the perfect fit for your setup, we are here to help with a seamless return or exchange process.
Initiate Your Request
Log into your account or use our guest portal to request a Return Merchandise Authorization (RMA) number within 30 days of delivery.
Secure Your Gear
Carefully repack the turntable or accessory in its original factory packaging, including all stylus guards, counterweights, cables, and manuals.
Apply Shipping Label
Print the prepaid shipping label provided via email and affix it to the outside of the box, ensuring all previous shipping barcodes are covered.
Quality Inspection & Refund
Once our technicians verify the item's condition at our warehouse, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing